What warranties or protections does my equipment come with?
Surprisingly, not all providers offer warranties or protections for the equipment they try to sell you. If something breaks or doesn’t perform as it should, you want to know that someone’s got your back, and that’s exactly what SolarCorp does. All of our premium-quality solar panels are assembled here in Canada, and they’re backed by a 25-year warranty on power output (to ensure they operate efficiently and produce as much power as they should) as well as a 10-year warranty on materials and workmanship.
How will my solar system be tailored to me?
Through your solar shopping, you may find that some providers offer ready-made solar kits or pre-sized systems that you may view and choose from, such as a one-size-fits-all 5kW system, for example. In order to ensure your systems meets your energy usage requirements, maintains aesthetic appeal, and works properly in your location, it is important to use a system that has been custom fitted to your home. SolarCorp offers free, no-obligation solar quotes and consultations in which our talented team of solar experts will work with you to design a custom solar solution that’s been specifically created just for your home and your energy needs.
What if my systems performance decreases?
Although power output of solar panels does decrease slightly over time, as with any equipment, your solar provider should ensure you are fully educated on your systems degradation period, and that you’re covered in the event that your panels do not produce as expected. All SolarCorp panels are assembled in Canada and backed by a 25-year power output warranty, so you can rest easy knowing your panels will produce the amount of energy you expect.
How long does installation take?
The longest period of waiting on any solar project is the permits and regulations. Make sure that your solar provider handles all of this for you. At SolarCorp all permits and regulations are handled from start to finish. Once approval is given to install and hook up your solar system it can take up to or over a week for your install to be completed, when choosing a solar provider to ensure that they have the proper experience and tooling to complete installation safely and within a reasonable timeframe. SolarCorp does it in under 1 day!
What if I have a question or something breaks?
It’s important to ensure your solar provider will have your back in any situation. While some local providers may be understaffed or run part-time, SolarCorp has locations across western Canada and optional 24/7 customer service and maintenance services to ensure your system will run smoothly and efficiently. Additionally, every SolarCorp customer is assigned a “Solar Experience Manager” or SEM. Your SEM will be available throughout your transition to solar to answer any questions or address any concerns you may have.